How do I get in touch with your customer service team? Please email firstname.lastname@example.org with your enquiries and we will aim to get back to you within 48hours.
What are your opening hours?
You can place an order on the website 24 hours a day.
I want more information/images of a product.
Please email email@example.com for images or more information.
I still haven’t received my order even though I’ve been notified of it’s dispatch.
Please email us at firstname.lastname@example.org stating your name and order number and we will look into it immediately. All of our parcels are tracked so we will be able to resolve any problems quickly for you.
What if I’m not in when you deliver?
Items will either be sent by Parcel Force or Royal Mail, both will take your parcel to your local postal depot ready for collection. Please look out for a calling card which will tell you what to do next.